Terms and Conditions

Terms and Conditions
Effective Date: Jan 2025

Welcome to AshyBox! These Terms and Conditions govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree, please refrain from using our services.

1. General Information

AshyBox is an online store that sells products sourced from various suppliers worldwide.
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon posting.

2. Use of Website

You agree to use the website for lawful purposes only and in accordance with these Terms and Conditions.
You must not engage in any activity that could harm or disrupt the website, its users, or its services.

3. Orders and Payments

Order Confirmation: By placing an order, you agree to provide accurate and complete information. We reserve the right to cancel any order for reasons such as inaccuracies or suspected fraud.
Pricing and Availability: All prices are listed in US Dollars and are subject to change without notice. Product availability is not guaranteed.
Payments: We accept major credit/debit cards and secure online payment methods. By submitting payment, you authorize AshyBox to charge your payment method for the total amount, including shipping fees and applicable taxes.

4. Shipping and Delivery

Processing Time: Orders are processed within 2-5 business days.
Shipping Time: Delivery times vary by location (refer to our Shipping Policy for details).
Delays: AshyBox is not responsible for delays caused by customs, natural disasters, or other factors beyond our control.
Customs and Duties: International orders may be subject to customs duties or taxes, which are the responsibility of the customer.

5. Returns and Refunds

Eligibility: Returns and refunds are available only for defective, damaged, or incorrect items. Refer to our Refund and Return Policy for full details.
Process: Refund requests must be initiated within 7 days of delivery by contacting hello@ashybox.shop.
Exclusions: Sale items, personalized products, and items damaged by misuse are not eligible for returns or refunds.

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of AshyBox or its licensors and is protected by copyright and trademark laws.
You may not reproduce, distribute, or use any content from this site without prior written permission.

7. Limitation of Liability

AshyBox is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or purchased products.
Products are provided "as is" and without warranties unless specified.

8. User Accounts

You are responsible for maintaining the confidentiality of your account and password.
AshyBox reserves the right to terminate accounts or refuse service at its discretion.

9. Prohibited Activities

You agree not to:

Use the website for any illegal or unauthorized purposes.
Transmit viruses, malware, or harmful code.
Engage in activities that disrupt or damage the website.

10. Governing Law

These Terms and Conditions are governed by the laws of Bahrain. Any disputes will be resolved in the courts of Bahrain.

11. Contact Information

If you have questions about these Terms and Conditions, please contact us:

Email: hello@ashybox.shop
Phone: +966 546862597

By using AshyBox, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.